Settling in Toronto
Settlement agencies and Toronto Public Library provide services to help you get started in Toronto and Canada. You can connect with a settlement worker over the phone, online or in-person and they can help you get settled. This is a free service. See below for locations and contact information.
Settlement services
A settlement worker can help you find out how to:
- get free help finding a job
- learn English and attend free classes
- get a driver's licence
- join newcomer programs
- and much more.
Location and contact information
All settlement workers provide service in English. Contact settlement workers directly at these locations for services, to register for programs or for help in a language other than English. Agencies listed will indicate whether they are a Library Settlement Partnerships (LSP) Agency or an Itinerant Settlement Service (ISS) Agency.
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Agincourt
Wen: 647-388-3762
LSP Agency: Catholic Crosscultural Services
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Albert Campbell
Ada: 416-770-0312
ISS Agency: Catholic Crosscultural Services
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Albion
Paulomi: 416-835-9462
LSP Agency: Rexdale Women's Centre
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Annette
Iryna: 647-273-2097
LSP Agency: CultureLink Settlement & Community Services
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Barbara Frum
Hannah: 647-296-0937
ISS Agency: North York Community House
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Black Creek
Irma: 416-271-8833
ISS Agency: North York Community House
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Bridlewood
Heng-Fei: 416-316-3803
LSP Agency: Centre for Immigrant & Community Services
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Burrows Hall
Ada: 416-770-0312
ISS Agency: Catholic Crosscultural Services
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Cedarbrae
Pranoti: 647-338-6300
ISS Agency: Catholic Crosscultural Services
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Centennial
Please note: Centennial branch is closed for renovations. For assistance, contact the LSP Agency directly.
Email: info@newcomersincanada.ca
LSP Agency: YMCA Newcomer Information Centre
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Downsview
Zain: 647-469-7823
ISS Agency: North York Community House
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Eatonville
Nina: 416-931-6536
LSP Agency: CultureLink Settlement & Community Services
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Fairview
Zarmeena: 416-707-8259
LSP Agency: Centre for Immigrant & Community Services
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Flemingdon Park
Tom: 647-296-0147
LSP Agency: TNO - The Neighbourhood Organization
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Goldhawk Park
Ada: 416-770-0312
ISS Agency: Catholic Crosscultural Services
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Humberwood
Gurvinderjit: 416-745-0062 ext. 253
ISS Agency: Rexdale Women’s Centre
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Jane/Sheppard
Martha: 416-276-6117
ISS Agency:North York Community House
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Lillian H. Smith
Karen: 647-404-8857
LSP Agency: CultureLink Settlement & Community Services
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Malvern
Qudsia: 647-801-3222
ISS Agency: Catholic Crosscultural Services
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Maria A. Shchuka
Amparo: 416-600-6225
ISS Agency: North York Community House
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Maryvale
Elyas: 416-757-7010
ISS Agency: Catholic Crosscultural Services
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Mimico Centennial
Claudia: 647-404-2235
LSP Agency: CultureLink Settlement & Community Services
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North York Central Library
Iona: 647-999-6012
ISS Agency: Centre for Immigrant & Community Services
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Parkdale
Dipak: 647-836-9578
LSP Agency: Kababayan Multicultural Centre
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Parliament Street
Sarah: 647-296-0839
LSP Agency: TNO - The Neighbourhood Organization
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Pleasant View
Nova: 416-996-3342
ISS Agency: TNO - The Neighbourhood Organization
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Richview
Faiza: 416-268-3981
LSP Agency: Rexdale Women’s Centre
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Thorncliffe
Enas: 647-296-6524
LSP Agency: TNO - The Neighbourhood Organization
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Toronto Reference Library
Email: info@newcomersincanada.ca
LSP Agency: YMCA Newcomer Information Centre
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Victoria Village
Nesrin: 647-296-0170
ISS Agency: TNO- The Neighbourhood Organization
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Woodside Square
Pratibha: 647-282-6501
Ada: 416-770-0312ISS Agency: Catholic Crosscultural Services
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York Woods
Ying: 416-275-4223
ISS Agency: North York Community House
Other sites of interest
- City of Toronto Immigration Portal
- Settlement.org - information for Newcomers
- Parks, Forestry & Recreation – activities in Toronto
- 211Toronto.ca – directory of social, health and government services
- Immigration, Refugees and Citizenship Canada