Expired Library Cards and Digital Access Cards
Library cards and Digital Access Cards expire once a year. You may renew your card online (if eligible) or visit a library branch in person to renew your card.
How to tell when your card expires
- Your card expiry date will display on the Summary page in your account
- 30 days before your card expires, a message will display at the top of the Summary page showing the expiry date
- Library cardholders will receive a reminder by email or phone (depending on notification preferences) and Digital Access Cardholders will receive a reminder by email 30 days before the expiry date
- Eligible customers will be given the option to renew their card online, 30 days before the expiry date
If you do not have access to your account online, please contact us and staff can check the status of your account.
What happens when your card expires
Your card expires at midnight EST on the expiry date. Once it has expired, you will not be able to:
- Borrow books or other materials
- Renew your checked-out items
- Place holds
- Access eBooks and other digital content
Note: If you know your card is expiring soon, ask staff for help.
How to renew your card
Leading up to or after the expiry date you can renew your card:
- Online. If you are eligible for online card renewal, click on the link provided in your account.
- In person at any library branch. Be sure to bring your identification.
If you are not eligible for online card renewal and can't visit a branch right away, contact us - staff can extend your expiry date for up to 1 month to give you more time.
If you have charges owing, pay online or at any branch. All outstanding charges must be paid before your card can be renewed.
Why do cards expire?
Toronto Public Library cards expire annually to allow us to:
- Ensure that your contact information is current
- Confirm that you are still eligible for a library card
- Collect payment for any outstanding charges on the account