Request Accessible Formats

Toronto Public Library (TPL) will provide accessible formats of public Library documents upon request and with advanced notice. At least 2 weeks’ notice is preferred. To cancel a request, at least 3 business days’ notice is required.

Examples of public Library documents are: Library Board Reports, Library Policies, or News Releases. For information about accessible library books and other collections, please visit our webpage Accessible Collections.

Receive information in the format that is best for you

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Customer Information

If you have questions or need assistance to complete this form, please contact Accessibility Services by email at accessibleservices@tpl.ca or leave a voice message at 416-393-7099.

Personal information on this form is collected under the authority of the Public Libraries Act, R.S.O. 1990, and the Accessibility for Ontarians with Disabilities Act, S.O. 2005, c. 11, to enable the Toronto Public Library to provide more equitable access to our programs, services and materials. Questions about this collection should be directed to:

Manager, Accessibility
accessibleservices@tpl.ca
416-393-7009